<p><strong>Shipping Information</strong></p> <p>We send all parcels via <strong>Australia Post</strong>.</p> <p><strong>Shipping costs to Australian addresses:</strong></p> <table border="1" cellspacing="0" cellpadding="10"> <tbody> <tr> <td valign="center" width="200"> <p><strong><br />Regular Shipping</strong></p> </td> <td valign="center" width="200"> <p><strong><br />Regular Shipping with<br />Sign on Delivery</strong></p> </td> <td valign="center" width="200"> <p><strong><br />Express Shipping</strong></p> </td> <td valign="center" width="200"> <p><strong><br />Express Shipping with<br />Sign on Delivery</strong></p> </td> </tr> <tr> <td valign="top" width="200"> <p><br />$10</p> </td> <td valign="top" width="200"> <p><br />$12.95</p> </td> <td valign="top" width="200"> <p><br />$15</p> </td> <td valign="top" width="200"> <p> <br />$17.95</p> </td> </tr> </tbody> </table> <p> </p> <p>All orders are dispatched by the next business day from Hobart, Tasmania.</p> <p>Upon shipment, you will receive a tracking number to monitor your parcel’s journey.</p> <p>For shipping costs to international destinations, please contact us for a quote. All prices are in Australian dollars (AUD).</p> <p><strong>Returns Policy</strong></p> <p>We want you to be completely satisfied with your purchase. If for any reason you need to return your shoes, you can do so within <strong>30 days of delivery</strong> for a full refund, provided they are in their original condition. Please note that return shipping costs are the responsibility of the sender.</p> <p>To initiate a return, please <a href="https://bigstepskidsshoes.com.au/contact-us/">Contact Us</a> with your order number, and we will provide you with detailed instructions on how to proceed.</p> <p><strong>Cancellation Policy</strong></p> <p>If you wish to cancel your order, please let us know as soon as possible. Cancellations with a full refund are possible up until your order has shipped.</p> <p><strong> </strong></p>